Are you facing issues with Elementor Pro popups not closing on mobile and tablet devices? This common problem is caused by an old but still unresolved bug in Elementor Pro.
Why Does This Happen?
If you have set both an intro and exit animation for your popup on mobile and tablet views, it can trigger this bug, preventing the popup from closing properly.
How to Fix It
The solution is simple:
- Remove all intro and exit animations from mobile and tablet views.
- Keep animations only for the desktop view.
Don’t worry! The animations you set for desktop will still apply to mobile and tablet devices, ensuring a seamless experience. Only add animations on desktop version.

By following this fix, your Elementor Pro popups will function correctly across all devices, providing a better user experience without any closing issues.
Need further assistance with Elementor Pro? Feel free to reach out!